ERG (Emergency Room Guide) is a tool designed to empower users in the emergency room by providing in real time updates, educational content and proactive tasks to make ER visits more efficient for hospitals and less anxiety inducing for patients.

One of the products I lead as a product designer during my time at Fabric was Emergency Room Guide.

Healthcare today faces challenges like limited capacity and outdated tech, impacting patient care and provider burnout. At Fabric, we tackle these issues in emergency rooms by empowering patients. ERG goal is to increase transparency, reduce administrative burdens, and improve care efficiency—shortening ER stays, and enhancing patient experiences.

→ 6,000 patients used ERG during their ER visits during beta.
→ Length of stay reduced by 19 minutes for patients using ERG.
→ Scaled and successfully deployed across multiple health systems.